SHIPPING DELAYS - Due to an extremely high volume of orders we are temporarily experiencing an extra 2-3 day delay in processing online orders.

We are working 24/7 in our Online Distribution Centres and we will have your order delivered as soon as we can . We thank you in advance for your patience .

Contact Us


For your local Direct Chemist Outlet store hours & contact details:

Please use our Store Locator



Our Customer Service team is here to help! To assist with your enquiry, please select from the drop down menu the type of enquiry you have and fill out the form.

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You can email us at or mail us at:

Direct Chemist Outlet Support Centre

6/4 Garden Road

Clayton VIC 3168


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