Direct Chemist Outlet Online allows you to shop online at your convenience, and have your order delivered to your nominated address. 

We provide Australia-Wide shipping and typically dispatch orders within 1-2 business days. Order processing and delivery times may vary in peak times such as Public Holidays, Christmas, Valentine's Day, Black Friday and some peak promotional periods. 

Once dispatched, you will receive tracking information via email, allowing you to track your parcel through the provided link. All orders are sent using Australia Post or Couriers Please, and their tracking notifications and time frames will apply once we provide you with the tracking details. Please note that the speed and route of delivery become the responsibility of Courier once they take possession of your parcel. In the event of any transit issues, please contact Australia Post/Couriers Please first.

For more information click HERE for AUSTRALIA POST and HERE for COURIERS PLEASE

We currently do not offer Express shipping or international shipping.

For any issues related to your order, please contact us on [email protected] with your full name and invoice number.

We are here to assist and ensure you receive your order accurately and efficiently.